We only publish reviews from completed, matched installs — real jobs at real prices. As a new brand we won't fake testimonials or invent a star rating, so this page stays honest while our network grows.
No verified reviews yet — so we show none. Reviews from matched customers will appear here as our installer network grows.
A wall of five-star quotes proves very little on its own — anyone can write “great service.” So our policy is simple: the only reviews we ever publish are tied to specific, completed installs matched through ChargeQuote — the city, the charger, what the customer was worried about, and what actually happened. A review only appears once someone has gone through the full process: got a cost, had their job qualified, was matched with a vetted installer, and had the charger fitted. Because we're a new brand we don't hold any verified reviews yet — so, rather than invent testimonials or a star rating, we show none and let this page fill out honestly as real installs are completed and reviewed.
That matters because reviews answer the questions our live cost index can't. The index tells you whether a price is fair; the reviews tell you whether the installer turned up on time, whether the final bill matched the estimate, and whether the grant came off cleanly. Read together, they let you judge both the number and the people. And because every installer we match is OZEV-approved, insured and continuously review-checked, a poor track record means removal from the network — so the quality you read about is maintained, not a snapshot.
We'd rather show you nothing than a wall of invented testimonials. When a customer completes a matched install, we invite them to review the real outcome — the price they paid, whether the installer turned up on time, and whether the grant came off cleanly. Each one will be tagged by topic and tied to a verifiable job. Check back as more installs are completed.
Yes. Every review on this page comes from a customer who completed a matched EV charger installation through ChargeQuote — a real job, with a real installer, at a real price. We don't publish anonymous testimonials or reviews from people who never used the service.
We invite feedback after an install is finished and the customer has lived with their charger. Because each review is tied to a specific matched job, we can verify that the person actually went through the process rather than just visited the site.
They show the part of the experience our data can't: whether the matched installer turned up on time, whether the final price matched the estimate, and whether the grant was applied correctly. Read alongside our live cost index, they help you judge both the price and the people behind it.
Every installer we match you with is OZEV-approved, insured and review-checked before they can quote, and we re-check continuously. A consistently poor review score is grounds for removal from the network, so the quality bar is ongoing, not a one-off.
We only publish an aggregate rating once we hold enough verified, completed-job reviews to make that number honest. Until then we'd rather show you the individual verified reviews we do have than invent a five-star average. As more matched installs are reviewed, a genuine aggregate appears — built only from real jobs, never from padded or purchased ratings.
Yes. Because every review is tied to a specific matched job, the installer can see the feedback and respond. If a review is factually disputed we look at the job record before acting, but we never delete a genuine negative review just because an installer asks — the point of verified reviews is that they reflect what actually happened, good or bad.